Frequently asked questions
We make standard Italian sizes 35-43, which equates to 4-12 Australian.
A simple way to determine your size is to measure any existing flat sandals you have. Simply measure the sole length from longest point to longest point (big toe to the centre of the heel). Then if you go to our size chart you will see the sole lengths listed.
Yes, we do. Overseas orders take approximately 6-8 days with a flat rate of $ 39.00 AUD.
We endeavour to make and send your sandals within 3 days of receiving your order. Within Australia - Australia Post Express to most capital cities takes approximately 2-3 days.
Overseas orders take approximately 6-8 days and can vary depending on your country.
Every pair of sandals is made by hand in Perth, Western Australia. However, the soles are pre-made in Italy, and the Swarovski crystals and components are imported from Italy.
You can purchase our full range of sandals online here.
When travelling and storing always pack your sandals in your Ankalia cloth sandal bag to prevent the possibility of snagging.
We recommend a clean dry cloth to gently wipe the Swarovski crystals if necessary. To clean and care for the leather straps and soles we recommend a good quality leather cleaner. This will moisturise the leather and help extend it’s lifespan.
Simply email us customercare@ankalia.com and we will arrange a swap.
Yes, they are! They are made with beautiful high-quality Italian leather which is soft and breathable.
Being beautiful high-quality Italian leather the straps will soften and mold to your feet overtime. If you want to soften the strap between your toes straight away, a small amount of moisturiser will do this (any face or body moisturiser will suffice).
With the Swarovski crystal designs we offer a choice of either a 1cm flat sole or a cute little 2cm heel. The 2cm heel option has a steel rod in the arch for that little bit
of support. It’s really a personal choice and there is only a 1cm difference between the two options.
Yes. Upon dispatch we will email you the Australia Post tracking number.
We make small limited-edition batches of each design to limit any potential landfill. Once a design is sold out, that’s it! We then move on to designing and creating a new design. Some of our staple designs may be repeated occasionally.
We can customise the strap that goes over the top of the foot. This strap can be made longer or shorter to accommodate high arches, shallow feet, thin feet and chubby or swollen feet. To determine the strap length you need, simply measure over the top of the foot and down to where the strap would connect to the sole. Other than that, our designs are all pre-determined. What you see on the website is what you can choose from.
The beauty of Ankalia sandals is they can either "dress-up" or "dress-down" an outfit.
If you are concerned about being dressy enough then go for the 2cm heel option. It’s more elevated and therefore a touch dressier than the flats.
Alternatively, the "flats" can "dress-down" an outfit if that's what you want?